Shipping and returns

SHIPPING

What countries do you ship to?

At this time, we only ship to the Domestic U.S. We do not ship internationally.

How much does shipping cost?

We are happy to offer complimentary shipping to the Domestic U.S.

Will my order ship in multiple packages?

We are proud to work with carefully vetted designers who meet our Curation Philosophy. Each designer ships directly to you, which means if you place an order with pieces from multiple designers, you will receive multiple packages. Don't worry, though: if you need to return something, we've streamlined the process to make it as easy as possible for you!

How quickly will my order arrive?

Your order should arrive within 3-5 business days - hopefully sooner!

RETURNS AND EXCHANGES

What is your exchange policy?

At this time, we do not offer exchanges; however, we are working hard to change this in the future!

What is your return policy?

We offer complimentary returns for all eligible Domestic U.S. orders. Item(s) must be returned within 30 days of delivery, unused, unwashed, and with all tags attached. All sale items are clearly marked FINAL SALE and are ineligible for returns.

If a return does not meet our policy requirements, it will be sent back to you at your cost.

Which items cannot be returned?

All sale items are clearly marked FINAL SALE and are not able to be returned.

Can I return items marked final sale?

We do not accept returns for items marked FINAL SALE.

What refund options are available?

At this time, we offer refunds to your original payment method for all returns that meet our return policy.

When will i receive my refund?

Once your return has been received and approved, your refund will be initiated. Please allow 10-14 business days for your refund to be processed by your bank.

What if I have more questions?

If you have any questions, please submit a request on our Contact Page or email our customer service team at hello@weldun.co.